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Web Help Desk - http://www.webhelpdesk.com
Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department. |
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Axios Systems - http://www.axiossystems.com
Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach. |
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Generation21 - http://www.generation21.com/
Corporate knowledge management and e-learning software, training systems and solutions. |
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http://www.exdesk.com - http://www.exdesk.com
Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable. |
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TriActive - http://www.triactive.com/
Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information. |
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Cognitor Inc. - http://www.cognitor.com/
InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers. |
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Consultant's Help Desk - http://www.consultdesk.com
Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting. |
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Manage-IT! - http://www.baronsoftware.com/
Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases. |
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InnDevelop Technologies - http://www.inndevelop.com
Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control. |
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Symphion - http://www.symphion.com
A Dallas, Texas based firm manufacturing and selling standards based tools for CMDB automatic population of configuration, asset management information and system visualization. |