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Barry Leeds and Associates - http://www.barryleedsassoc.com/
Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices. |
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Mystery Shopping Providers Association - http://www.mysteryshop.org
Trade association of mystery shopping providers and resource for shopper applicants. |
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AQ Services International - http://www.aq-services.com/
Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts. |
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BARE International - http://www.bareinternational.com
Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application. |
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GAPbuster Worldwide - http://www.gapbuster.com/
Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application. |
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Service Intelligence, Inc. - http://www.serviceintelligence.com/
Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America. |
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Confero, Inc. - http://www.conferoinc.com/
Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. |
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Retail Rapport Ltd. - http://www.mysteryshopagency.com/
Mystery shopping agency. List of services, details about applying, and contact information. |
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Mystery Shopper, USA - http://www.bmiltd.com/
Sign up to be a shopper or inquire about using this business's services. |
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Shopper Anonymous - http://www.shopperanonymous.com
Australian mystery shopping organization. |
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Count On Us - http://www.ucountonus.com/
Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application. |
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Kinesis - http://www.kinesis-cem.com/
Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. |
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Imyst, Inc. - http://www.imyst.com/
Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation. |
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Westcoast Mystery Shopping - http://westcoastmysteryshopping.com
Specializes in serving smaller retail chains throughout North America. |
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J.M. Ridgeway Co. - http://www.jmridgway.com
A market research and mystery shopping company providing national coverage. |
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Satisfaction Services, inc. - http://www.satisfactionservicesinc.com
Providing customized quality and service evaluation programs to restaurant, hospitality, retail, and service companies. Online service available. |
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Sights on Service, Inc. - http://www.secretshopper.com/
A mystery shopping company with shopping opportunities available across the lower 48 states and Hawaii in the US. |
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Bestmark - http://www.bestmark.com/
Offers mystery and secret shopper services, including online surveys and reporting. |
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QualityWorks Associates - http://www.qualityworks.com/
A market research organization that conducts surveys and mystery shopping. |
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Sensor Quality Management Inc. - http://www.sqm.ca/
Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers. |
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Tern Consultancy - http://www.ternconsultancy.co.uk/
Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping. |
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Mystery Shopping Resources - http://www.volition.com/mystery.html
Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items. |
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Shadow Shopper - http://www.shadowshopper.com.au/
Offers mystery shopping, website evaluation and reports. |
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Verification Roberte Inc. - http://www.roberteverifications.com/
Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA. |
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Service Performance Group - http://www.spgweb.com/
Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria. |
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Pacific Research Group - http://www.pacificresearchgroup.com
Services include mystery shops, site inspections, and phone surveys. |
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Hilli Dunlap Enterprises - http://www.dunlapenterprises.com/
Services offered, contact details, and application to be a shopper. |
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Quality Eye Mystery Shopping - http://www.qualityeye.com/
A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector. |
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Premier Service - http://www.premierservice.ca
A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico. |
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Customer 1st - http://www.customer-1st.com/
Full service mystery shopping company providing on-line reporting for customer service evaluation. |
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CV Marketing Research Inc. - http://www.cv-market.com
Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels |
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Ath Power - http://www.athpower.com/
Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. |
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Shadow Shopper - http://www.shadowshopper.com/
Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers. |
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Mystery Shoppers - http://www.mystery-shoppers.com/
Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. |
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The Performance Edge, Inc - http://www.pedge.com/
Mystery Shopping services. Customer Service Feedback. Online application. |
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Northwest Loss Prevention Consultants - http://www.nwlpc.com
Restaurant, apartment and retail mystery shops. On line shopper application. |
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A Customer's Point of View, Inc. - http://www.acpview.com/
Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. |
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Shadow Shopper - http://www.theshadowagency.com/
Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information. |
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The Secret Shopper Company - http://www.secretshoppercompany.com/
Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers. |
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Clandestine - http://www.clandestine.co.za/
Mystery shopping solutions, marketing research and secret shoppers. Also retail observation and restaurant evaluation. |
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Mystique Shopper LLC - http://www.mystiqueshopper.com/
Mystery shopping services to varied industries. Web-based reporting. |
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Advanced Phone Ups - http://phoneups.com
Telephone training and mystery shopping of all types of vehicle dealerships. |
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Hidden Concepts Inc. - http://www.hiddenconcepts.com/
Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts. |
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Secret Sleuths - http://servicesleuths.com/
Services offered, staff, contact details, and shopper application. |
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Business Evaluation Services - http://www.mysteryshopperservices.com/
Business and retail on-site, telephone and customer feedback secret shopper services. |
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Mystery Shoppers Ltd. - http://www.mystery-shoppers.co.uk/
Mystery shopping and customer service training and consultancy services. UK. |
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Douglas Stafford International - http://www.douglasstafford.com
Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online. |
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The Insight Group International - http://www.theinsightgroupintl.com/
Provides food and beverage service evaluations and full property evaluations for hotels. |
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Mysteryshopomatic.com - http://www.mysteryshopomatic.com/
Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools. |
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Dynamic Advantage - http://www.dynamic-advantage.com/
Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter. |
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Ascent Research Associates, LLC - http://www.ascentresearch.com
Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application. |
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Sutter Marketing - http://suttermarketing.com/
Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessible data. Find details about the business, services offered, and contact information. |
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Sonya's Mystery Shoppers - http://mysteryshoppercentral.homestead.com/index1.html
Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee). |
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Creative Image Associates - http://www.creativeimage.net/
A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. |
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Mystery Shopping Matters - http://www.mysteryshoppingmatters.com/
Created to share and exchange best practices amongst end-users of a mystery shopping program. |
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Perfectly Frank inc. - http://www.perfectlyfrankinc.com/
A boutique mystery shopping company. Areas of specialization, pricing, and contacts. |
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ITS (Incognito) - http://www.itsincognito.com/
Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry. |
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Jireh Scheduling and Research - http://www.contact-jireh.com/
Provide research to business organizations by consumer evaluations. |
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Check Mark, Inc. - http://www.checkmarkinc.com/
Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application. |
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Customer Point of View - http://www.mystery-shopper-business.com/restaurant-mystery-shopping/
A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985. |
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Guest Check - http://www.theguestcheck.com/
Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts. |
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Second To None, Inc. - http://www.second-to-none.com/
Full service mystery shopping solutions. Apply online. |
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Richey International - http://www.richeyint.com
Quality management programs to enhance performance, measure product quality, and maintain brand stature. |
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Quality Scheduling Group LLC - http://www.qualityscheduling.com/
Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available. |
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Golden Resources Marketing Group - http://hometown.aol.com/cgr315/index.html
Provides mystery shopping services, merchandising, and point of sale marketing audits. |
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Shoppers, Inc. - http://www.shoppercomments.com/
Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource. |
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ServiceSense - http://www.servicesense.com
Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers. |
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Shoppers Critique International - http://www.shopperscritique.com/
Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information. |
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Mystery Review - http://www.mystery-review.com/
Mystery Review offers high quality mystery shopping surveys to check how customers do see shops, hospitals en theaters. |
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Consumer Impressions, Inc. - http://www.consumerimpressions.com/
Providing mystery shopping services in the United States. |
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Amusement Advantage, LLC - http://www.amusementadvantage.com/
Amusement park mystery shopping. Online application. |
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Quality Assessments Mystery Shoppers, LLC - http://www.qams.com/
Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling. |
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JKS Mystery Shopping Ltd - http://www.jksmysteryshopping.co.uk/
Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts. |
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Greet America Mystery Shopping - http://www.ga-mysteryshopper.com/
Conducts many types of evaluations and surveys across North America. |
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Restaurant Evaluators, Inc. - http://www.restaurantevaluators.com/
Customer feedback and evaluation services. Company profile, news and contacts. |
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Service Excellence Group - http://www.serviceexcellencegroup.com/
Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients. |
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Tenox Appraisal Systems - http://www.weshop4u.com/
Customer satisfaction measurement specialists. |
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Jancyn Evaluation Shops - http://www.jancyn.com/
Secret shopping services used by the retail, restaurant and rental housing industry. |
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Sipe and Associates - http://www.sipeandassociates.com/
Provides customer service evaluations, mystery or secret shopping services. |
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RetailTrack - http://www.retailtrack.com/
Retail, service, hospitality and call center mystery shopping. |
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Feedback Plus, Inc. - http://www.feedbackplusinc.com/
Customized mystery shopping programs. |
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IntelliShop - http://www.intelli-shop.com/
Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application. |
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Mysteryshopper.com.au Pty Limited - http://www.mysteryshopper.com.au/
Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America. |
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Certified Reports, Inc. - http://www.certifiedreports.com
Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. |
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All-Star Customer Service, Inc. - http://www.mysteryshoppingexperts.com/
Offering traditional, audio, and video mystery shopping, and market research. Also training training programs. |
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Data Quest, Ltd. - http://www.dataquestonline.com/
Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail). |
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Service Check - http://www.servicecheck.com/
Customer service audits performed throughout North America. |
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Anonymous Insights, Inc. - http://www.a-insights.com/
Marketing research firm that specializes in customer satisfaction programs. Online application. |
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Mars Research - http://www.marsresearch.com/
Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys. |
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Associate Consumer Evaluations Mystery Shopping - http://www.acemysteryshopping.com/
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application. |
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ICU Associates Inc. - http://www.icuassociates.com/
Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available. |
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ServiceTRAC, Inc. - http://www.servicetrac.com/
National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services. |
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Secret ShopNET - http://www.secretshopnet.com/
Mystery shopping services. Apply online. |
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Ardent Services, Inc. - http://www.ardentservices.com/
Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application. |
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Infotel - http://www.infotelinc.com/
Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs. |
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National Shopping Service Network, LLC - http://www.mysteryshopper.net/
Offers a variety of mystery shopping services. |
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Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - http://www.asapittsburgh.com/
Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. |
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Imaginus Training & Development Inc. - http://www.imaginusinc.com/
Mystery shopping, web shopping, training, motivational seminars, and focus groups. |
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Sinclair Service Assessments - http://www.ssanet.com/
Company provides mystery shopping services throughout the U.S. and abroad. Sign-up area for shoppers. |
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A Step Above Service Evaluations, Inc. - http://www.serviceevaluations.com
Florida-based service evaluations to varied industries. |
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Shoppers' View - http://www.shoppersview.com/
Provides mystery shopping on site and by telephone to the retail industry. Online application. |
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At Random Communications - http://www.arllc.com/
Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. |
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Mystery Shop Inc. - http://www.mysteryshopinc.com/
Print, telephone, and video mystery shop services. |
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Hindsight - http://www.hndsight.com/
Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers. |
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Shop Incognito - http://www.shopincognito.com/
Offers mystery shopping training and support services. Also articles, podcasts and learning materials. |
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Byers Choice - http://byerschoiceinc.net/
Offers services in Mid-Atlantic and Northeasten United States for fast food and convienience store industry. Includes application and reasons to consider using services. |
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C-Chex - http://www.c-chex.com/
Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations. |
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Game Film Consultants - http://www.gamefilmconsultants.com/
Video mystery shopping. |
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Secret Shopping Services - http://secretshoppingservices.com/
Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts. |
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Acorn Management Associates - http://www.acorn-ma.co.uk/
Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools. |