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Parago, Inc. - http://www.parago.com
Design, development and management of customer service focused marketing programs. |
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http://www.gccrm.com/ - http://www.gccrm.com/
Offers customer relationship management evaluation services. Case studies, training programs and links to resources. |
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http://www.cgaexperience.com/ - http://www.cgaexperience.com/
Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience. |
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Business Insights Group - http://www.businessinsights.com/
Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits. |
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Aegis Communications Group, Inc. - http://www.aegiscomgroup.com/
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. |
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The Customer Champion Institute - http://www.customerchampion.com/
Provides consulting, training, and publication services to improve customer relationships and loyalty. |
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CustomersFirst. - http://www.customersfirst.com/
Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts. |
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Snow & Associates - http://snowassociates.com
Dedicated to information and training regarding customer service and leadership issues. |
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Vox, Inc - http://www.voxinc.com/
A customer experience consulting firm specializing in strategy, online usability, customer process improvement, call center process and customer research and segmentation. |
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eLoyalty - http://www.eloyalty.net/
Management consulting, systems integration, and managed services company focused on optimizing customer interactions. |
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Captus Business Consulting - http://www.gocaptus.com
Specializing in the retail industry, Captus provides operational support and research for retailers worldwide. |
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Trendsource, Inc. - http://www.trendsource.com/
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. |
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Keep Customers - http://www.keepcustomers.com/
Informative site dedicated to keeping current customers. |
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The Service Quality Department - http://www.service-quality.com/
Customer service consulting and training organization. |
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Cape Consulting Ltd - http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty. |
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Harding & Yorke Group Plc - http://www.empathy.co.uk/
Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information. |
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AeroComp Consulting Inc. - http://www.aerocompsys.com/
Conducts customer service and relationship marketing consulting. Profile, rates and contact details. |
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Ageless Media - http://www.agelessmedia.com
Management and technology consulting company that specializes in customer relations and customer service systems. |
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Support Channel Ltd. - http://www.supportchannel.co.uk/
Specialists in the topic and customer management. List of services and contact information. |
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Zero Variance - http://www.zerovariance.com/
Provider of quality, compliance, and performance assurance services to the contact center industry. |